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August Health digitizes senior living communities for better care – TechCrunch


Senior living communities usually depend on paper or legacy programs to handle their operations, making it troublesome for healthcare suppliers to maintain monitor of residents’ wants. August Health is on a mission to alter that, with a SaaS system created particularly for senior residences. The firm has raised a $15 million Series A, led by Matrix Partners and returning investor General Catalyst. The spherical additionally included participation from Dan Baty, the founding father of Columbia Pacific, and Arine Whitman, founding father of Formation Capital. This brings August Health’s whole raised to this point to $17.6 million.

The firm’s vertical SaaS that manages care and compliance for hundreds for senior living residents, and it additionally features a digital care platform that permits telehealth visits with physicians. Co-founder Erez Cohen says that about 74% of senior living communities are nonetheless run on paper.

Cohen is a second time founder whose first startup, Mapsense, was acquired by Apple in 2015. He met his co-founder, Dr. Justin Schram, at a playground in Bernal Heights in 2020, the place each their youngsters have been taking part in.

Cohen had not too long ago left his place at Apple, the place he led an engineering and product group after Mapsense was acquired, and was trying for mission-driven alternatives. At that point, Schram was medical director of Landmark Health, a healthcare group that focuses on older sufferers.

Many resided in senior living communities, giving Schram an opportunity to see how plenty of residences nonetheless operated on paper and legacy tech programs, making it more durable for Landmark’s suppliers to achieve entry to details about their sufferers. For instance, if a supplier wished to know a sufferers’ treatment record, care plan, historical past of latest occasions or weight and vitals developments, they needed to dig via paper information onsite. This introduced an issue, particularly when there was an emergency.

“Justin shared his experience with me working in senior living communities, where some of society’s most essential work is taking place, yet the communities are underserved by modern, high quality technology to support their extensive and complex care operations,” Cohen instructed TechCrunch, including that COVID underscored these points.

The two began visiting communities the place Dr. Schram beforehand had sufferers and noticed a possibility to help directors and caregivers by constructing software program that will automates busywork, simplify compliance and streamline group companies, Cohen added.

People working at senior care residences usually battle with time-consuming paperwork, together with move-in packets, face sheets, emergency binders, treatment administration information and repair plans. “When some information gets updated in one place, it often remains outdated in the other, and the source of truth become difficult to identify,” Cohen stated. “This has led to lawsuits, it often remains outdated, where disparate records have resulted in injury or death.”

Paper information additionally make monitoring primary analytics very troublesome. For instance, Cohen stated senior care residence staffs usually have bother monitoring (for instance) what number of falls have occurred of their facility, how a lot they need to cost for new residents and the typical acuity throughout communities.

In addition to impacting resident care, this results in employees burnout. Many senior residences are coping with employees shortages and struggling to recruit youthful employees members, particularly throughout COVID, Cohen stated.

August Health helps by making a digital cost for every resident with all of the core info wanted to coordinate their care, talk with relations and exterior suppliers, keep compliance with state laws and run companies with visibility into analytics. For instance, it digitizes the move-in course of, gathering the medical, social and private histories of every affected person, in addition to their preferences, and syncing it in actual time.

Family members get entry to a portal for filling out info, updating information, getting visibility on the resident’s care and choices for fee. That knowledge goes on to a resident care file, the place the residence’s employees can conduct assessments, create care plans, chart progress notes, monitor incidents, generate and retailer important paperwork and handle medicines and monitor developments.

Importantly, August Health’s compliance instruments additionally carry out a real-time analysis of regulatory compliance based mostly on state-specific necessities and generates computerized reminders if necessities are lacking or have to be up to date, Cohen stated. “The solution helps track and automate compliance, which is a huge pain point for customers, historically requiring a whole lot of mental load, sticky notes and Excel spreadsheets to manually track due dates to avoid citation or fines.”

Cohen stated August Health’s greatest rivals are legacy programs that have been initially constructed for different industries. For instance, Yardi was created as a common real-estate and property administration software program, however added assisted living care instruments via acquisition. PointClickCare, then again, was constructed as a post-acute, expert nursing software program and is a hospital-level EHR, which implies it’s usually troublesome for Assisted Living customers to navigate. Other choices embody AL Advantage, Tabula Pro and Caring Data.

The startup monetizes via its two principal merchandise: a Move-in solely product that’s restricted to preliminary consumption workflow. August Health fees a charge per lively resident every month. The majority of its prospects are additionally on its end-to-end Assisted Living software program platform, which additionally fees communities per lively resident every month.

“We align with our customers so they are not paying for empty beds but instead only for actual residents in the community,” stated Cohen.

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